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Q: How does the booking process work?
A: Booking is easy! You can visit our website and fill out the contact form, email us directly, or give us a call. We will then work with you to determine your event details, package, and any additional customizations.
Q: Do you offer props?
A: Yes! Upon request, we offer a wide selection of fun and unique props that are included in all of our packages.
Q: How many photos or prints are included in the rental package?
A: All of our packages include unlimited photos and unlimited prints in either 4x6 postcards or 2x6 strips.
Q: What backdrops do you offer?
A: We offer a variety of standard backdrops including gold sequin, silver sequin, rose gold sequin, black sequin, red sequin, white geometric, black geometric, green screen, hedge walls, custom vinyl printed, and we also offer premium backdrops which include lettering and florals for your event (at an additional cost).
Q: How long does it take to set up?
A: We typically arrive at least an hour before the start time to set up and ensure everything is in working order. Setup time can vary depending on the package and customization options, but we strive to make the process as seamless as possible.
Q: Do you provide attendants?
A: Yes! Our packages come with an on-site attendant to assist your guests and ensure everything runs smoothly.
Q: What types of events do you provide photobooth services for?
A: We provide photobooth services for a wide range of events, including weddings, corporate events, birthday parties, holiday parties, and more.
Q: What types of photobooths do you offer?
A: We offer three different types of photobooths: the Mirror Booth, the Pylon Booth, and the 360 Booth.
Q: Can I customize the template and backdrop for my event?
A: Yes, we offer full customization options for our templates and backdrops. You can provide us with your own design or work with our team to create a unique look for your event.
Q: What areas do you serve?
A: We are based in the Bay Area and serve the entire region, including San Francisco, San Jose, Oakland, and beyond. If you are unsure if we serve your area, please reach out to us and we will be happy to help.
Q: What is your cancellation policy?
A: If the Client cancels the Photobooth Rental agreement within 30 days of the scheduled event date, they will be refunded the deposit amount. If the cancellation occurs within 5 days of the scheduled event date, we reserve the right to forfeit the deposit amount. In case of cancellation due to unforeseen circumstances such as extreme weather conditions or a natural disaster, we will work with the client to reschedule the event at no additional charge.
Q: How much space is required for the photobooth?
A: The amount of space required for our photobooths varies depending on which one you choose. However, as a general guideline, we recommend a minimum space of 8ft x 8ft to comfortably set up our booths. Most importantly we need to ensure that we have access to a power outlet (regular 120V) and a sturdy, flat surface to set up the booth on. If you have any concerns about space, please feel free to let us know and we'll work with you to find a suitable solution.
We hope that these FAQs have been helpful. If you have any additional questions, please don't hesitate to reach out to us. We look forward to helping you create a fun and unforgettable event!
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